Privacy policy

• Orders: your name, phone number, delivery address and, if you give it, your email address.
• Orders that are not finished: the same details as you type them at checkout, plus device type, IP address and the page or campaign that brought you here, so we can call or message you to complete the order.
• Website use: browser type, device information and IP address, collected through cookies and similar tools.

• To process and deliver your cash on delivery order.
• To contact you about your order by phone, SMS or WhatsApp, and to follow up on an unfinished order.
• To answer your questions and give support.
• To improve the website and measure our advertising.
• To prevent fraud and keep the site secure.

• Delivery partners, so they can deliver your parcel.
• Authorities, where the law requires it.
• Analytics and advertising tools that run through cookies, pixels and tags: Google Analytics, Google Tag Manager, Meta Pixel, Google Ads and Microsoft Clarity.

We do not sell your personal information.

Cookies are small files stored on your device. You can switch them off in your browser, though parts of the site may then work less well. You can opt out of personalised ads in your Google and Facebook ad settings.

• Unfinished orders that are later completed: deleted within 90 days.
• Unfinished orders that are never completed: deleted within 180 days.
• Other personal data: only as long as we need it for orders, support and legal duties.

• Ask to see, correct or delete your personal information.
• Ask for a copy of your data.
• We reply to these requests within 30 days.

Email info@gentifybd.com or message us on WhatsApp at +880 1327-407164. Gentify, Arambagh, Motijheel, Dhaka 1000.