At Gentify, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, gentifybd.com, or use our services.
Last updated: 20 June 2026
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, delivery address, and email address when you place an order or contact us.
- Non-Personal Information: Browser type, device information, and IP address collected through cookies and similar technologies for improving website functionality.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders through our Cash on Delivery service.
- Improve your shopping experience on our website.
- Respond to your queries and provide customer support, including over WhatsApp.
- Send promotional offers, updates, and newsletters (with your consent).
- Ensure website security and prevent fraudulent activities.
3. How We Protect Your Information
Gentify takes reasonable measures to protect your data, including:
- Secure storage of personal information with limited, role-based access.
- Encrypted (HTTPS) connections across the website.
- Retaining personal data only for as long as needed to fulfil orders, provide support, and meet legal obligations.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties except as required to:
- Fulfill your orders (e.g., with delivery partners).
- Comply with legal obligations or enforce our terms of service.
5. Use of Cookies
Cookies are small files stored on your device to enhance website performance and tailor your experience. You can disable cookies in your browser settings; however, this may affect website functionality.
6. Analytics and Advertising
To understand how visitors use our website and to show relevant ads, we and our partners use cookies, pixels and tags that may collect usage data, including:
- Google Analytics (GA4) and Google Tag Manager for website traffic and usage analytics.
- Meta (Facebook) Pixel to measure and improve our Facebook and Instagram ads, including remarketing to people who have visited our website.
- Google Ads for conversion tracking and remarketing across Google’s network.
- Microsoft Clarity for anonymous session and usability analytics.
These partners process data under their own privacy policies. You can opt out of personalised ads through your Google Ad Settings and Facebook Ad Preferences, and manage cookies in your browser settings.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional emails by clicking the “Unsubscribe” link in any email.
- Request a copy of the data we hold about you by contacting us.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically for the latest updates.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: info@gentifybd.com
- Phone: +8801327407164
- Address: Dhaka, Bangladesh