At Gentify, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, gentifybd.com, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, delivery address, and email address when you place an order or contact us.
  • Non-Personal Information: Browser type, device information, and IP address collected through cookies and similar technologies for improving website functionality.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders through our Cash on Delivery service.
  • Improve your shopping experience on our website.
  • Respond to your queries and provide customer support.
  • Send promotional offers, updates, and newsletters (with your consent).
  • Ensure website security and prevent fraudulent activities.

3. How We Protect Your Information

Gentify implements strict security measures to protect your data, including:

  • Secure storage of personal information with limited access.
  • Regular security audits to ensure compliance with industry standards.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties except as required to:

  • Fulfill your orders (e.g., with delivery partners).
  • Comply with legal obligations or enforce our terms of service.

5. Use of Cookies

Cookies are small files stored on your device to enhance website performance and tailor your experience. You can disable cookies in your browser settings; however, this may affect website functionality.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional emails by clicking the “Unsubscribe” link in any email.
  • Request a copy of the data we hold about you by contacting us.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically for the latest updates.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

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